Shipping policy
1. Shipping Cost
We offer Free Shipping on all orders worldwide. There are no minimum order requirements or hidden handling fees.
2. Order Processing Time
All orders are processed and transferred to our fulfillment center within 1–3 business days after payment confirmation.
Once your order has shipped, you will receive a confirmation email containing your tracking number.
3. Estimated Delivery Times
Items are dispatched directly from our international fulfillment centers.
Standard shipping typically takes 5-8 business days. Please note that delivery times may vary slightly depending on destination customs clearance or peak holiday seasons.
4. Order Tracking
You can track your shipment step-by-step using the tracking code provided in your shipping confirmation email or directly through our Order Tracking page.
5. Customs and Import Taxes
Packages are cleared through standard logistics networks. In the rare event that international customs or import duties apply, they are handled in accordance with local regulations.
6. Damaged or Lost Packages
If your item arrives damaged, please take clear photos of the packaging/product and contact customer support immediately.
If a package is confirmed lost in transit by the carrier, we will arrange a free replacement or a full refund.